Last Updated February 2024
By using our website you agree with the following terms and conditions, without qualification or limitation. We therefore ask that you please read them thoroughly. These terms and conditions do not affect your statutory rights.
Unless otherwise stated, the contents of this site including, but not limited to, the text and images contained herein and their arrangement are the property of the Guild of Young Freemen. Any trademarks used or referred to in this website are the property of their respective owners.
We make every effort to obtain the relevant permissions to use the material, documents, site design, graphics, images, and text within this website or linked to by it. The selection and arrangement thereof are deemed to be owned by the Guild of Young Freemen, the website designers, or the publishers of those sites to which this website links. All rights are reserved.
Whilst every reasonable effort will be made to ensure that all of the information provided on this website, and on other platforms operated by the Guild of Young Freemen, is accurate, we do not guarantee this content.
Event Bookings and Tickets
Event bookings and tickets for Guild of Young Freemen events are managed via our TicketTailor platform. By placing a booking with us, you are giving notice of your acceptance of these terms and conditions.
It is your responsibility when submitting an event booking to ensure that the details within are correct, up-to-date, and accurate.
Should a booking contain obvious errors or inaccuracies, we reserve the right to contact you to resolve the issues as far as practically possible.
Once payment is made, an automatic message will be sent to you confirming your booking.
Cancellations and Refunds
All bookings for Guild of Young Freemen events are subject to our cancellation and refund policy. Cancellations must be requested via email to clerk@youngfreemen.org
If the Guild cancels your booking (either individually or where an event has been cancelled) which has been made in good faith (e.g. all information in the booking is correct, up-to-date, and accurate), you will receive a full refund.
If you request to cancel your booking prior to the advertised booking deadline for an event (which will be displayed on the TicketTailor event page or in the event flyer), you will receive a refund less a £5.00 per ticket administration fee as soon as practically possible.
Refunds will not be made for any cancellations after the advertised booking deadline has passed.
No-Show Policy
Guild of Young Freemen members, their guests, and others who book tickets to attend our events are asked to provide at least 48 hour notice should they become unable to attend the event, to assist the Events Team in minimising any disruption caused as a result.
Where suitable notice or explanation is not provided for three events within a twelve-month window (looking backwards from the most recent infraction), we reserve the right to refuse to accept bookings and to cancel bookings made by or for those in breach of this policy.
Queries and Complaints
If you have any questions or concerns about the Guild’s policies please contact the Clerk via email at clerk@youngfreemen.org.
Notification of Changes to Terms and Conditions
We reserve the right to amend these terms and conditions without prior notice. Updates to these terms and conditions will be posted to the Guild’s website, and members will be notified via email.